Repair Service

Repair-Service for all Red Dragon^® pumps and Bubble King^® skimmer pumps

Repair-quotation if desired implementation.
excl. shipping costs + individual total cost
(depending on the defect and effort)

Following steps includes this service:

•    Pump connection on test-bed
•    Function test on test-bed
•    Preparation of a repair offer (free)
•    Mounting of the new parts (free), you pay only for the material!

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Please contact us in advance!
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More information by mail. Or by contacting us directly, see contact.

We ask for the respect of the following points when sending your defective item.

§ 14 Shipping of defective/to be re-engineer articles to Royal Exclusiv ^®

(1) For shippings to Royal Exclusiv: The customer has to choose a packaging that shipping damages are exclude. Royal Exclusiv is not liable for resulting damage.

(2) In the case of improper use, for example through the use of a freshwater pump in sea water or extreme pollution we reserve the right to refuse the return. This clause applies also to self-inflicted damage not covered by the warranty.
 
(3) The defective article is completely to submit! No parts or components. The transmittal of the defective article is to be attached with few lines about the defect and contact details.

(4) The transmittal of the defective article is to be attached with few lines about the defect and contact details.

(5) No needs of spare-parts or by decline the repair-offer we will charge 28,11¤. Because of our effort we have spent.